If you’d like to cancel a SIM that’s currently in use, simply complete and submit the form below. Once we receive your request, the SIM will be deactivated 30 days from the submission date.
Please note:
- Only SIMs outside their initial contract period are eligible for termination in 30 days.
- If your SIM is still within its initial contract term, you can still submit the form now. The termination will take effect the day after your contract ends.
Need help or have questions? Feel free to contact us — we’re here to assist you.