Delivery Options:
We are delighted to offer you a reliable and efficient delivery service for your purchases. Please review the available delivery options and their corresponding details before finalizing your order.
Delivery to UK:
- Cost: £3
- Free on orders over £25
- Service: Tracked
- Estimated Delivery Time: 2 – 3 business days
- Processing Time: 1 – 2 business days
Delivery to Ireland:
- Cost: £7.50
- Service: Tracked
- Estimated Delivery Time: 3 – 5 business days
- Processing Time: 1 – 2 business days
Delivery to West Europe
- Cost: £10
- Service: Tracked
- Estimated Delivery Time: Dependent on location (please see checkout for specific estimates)
- Processing Time: 1 – 2 business days
Delivery to Rest of Europe
- Cost: £20
- Service: Tracked
- Estimated Delivery Time: Dependent on location (please see checkout for specific estimates)
- Processing Time: 1 – 2 business days
Delivery to Rest of World
- Cost: £30
- Service: Tracked
- Estimated Delivery Time: Dependent on location (please see checkout for specific estimates)
- Processing Time: 1 – 2 business days
Processing Time:
We understand that receiving your order promptly is important to you. Our team strives to process all orders within 1 – 2 business days from the time of purchase. Please note that orders placed over the weekend or during holidays will be processed on the next business day.
Tracked 2 – 3 Day Delivery (UK):
For orders within the UK, we offer a tracked delivery service that aims to get your items to you within 2 – 3 business days. This service comes at a cost of £3. However, for orders over £25, this service is provided free of charge.
Flat Rate Delivery (All Other Locations):
For orders outside of the UK, we offer a convenient flat rate delivery options with the prices detailed above. The estimated delivery time will depend on your specific location. Please refer to the checkout page for estimated delivery times.
Out of Stock Items:
In the rare event that an item you’ve ordered is out of stock, rest assured that we will contact you within 24 hours of receiving your order to discuss the available options. These options may include:
- Providing an estimated restocking date and holding your order until the item is available.
- Suggesting an alternative item of similar value and style.
- Offering a full refund for the out-of-stock item.
We understand that unexpected situations can arise, and our aim is to provide you with a solution that best suits your needs.
Order Tracking:
For all our delivery options, we provide tracking information once your order has been dispatched. This enables you to monitor the status and location of your package until it reaches your doorstep.
Delivery Address:
Please ensure that you provide accurate and complete delivery information during checkout. We cannot be held responsible for delays or issues resulting from inaccurate addresses.
We value your trust in us, and our goal is to ensure a smooth and transparent delivery experience. If you have any further questions or concerns about our delivery policy, please don’t hesitate to reach out to our Customer Support team.